From checkout
to unboxing
The days between "Order placed" and "Delivered" are when customers are most excited, and most anxious. Here's how Fox turns that wait into loyalty and sales.
Your brand stays in the picture
Every delivery email (shipped, out for delivery, ready for pickup, delivered) carries your logo, colors and tone of voice. Customers remember you, not the courier.
- Email templates you can edit without code
- Send in your customers' own languages
- Pause emails or send them on a schedule you set
Exact information, every time
Fox connects to your store and all your carriers, so the tracking status is always accurate. Problems such as a failed delivery, a held parcel or an address issue get flagged automatically.
- One timeline across all your carriers
- Alerts for stuck or problem parcels
- A branded tracking page on your own domain
- Shipped Packeta · Mon
- In transit Prague hub · Tue
- Delivery attempt failed We emailed the customer a new slot
- Delivered
Sell more with every parcel
Delivery emails and tracking pages are the most-viewed messages you send. Fill that space with recommended products, banners for upcoming sales, loyalty programs and discount codes.
- Product recommendations based on the order
- Campaigns aimed at a market, carrier or product
- Track clicks and revenue for each campaign
Bring customers back
Many customers come back to your store in the 3 to 5 days after they order. Gentle, well-timed messages turn one-time buyers into regulars.
- Thank-you message after delivery
- Follow-up offers on a delay you set
- Reminders for parcels not yet picked up
Listen & improve
Ask customers to rate their delivery and find out what they love and what needs fixing. Compare carriers on speed, problems and ratings to make better shipping decisions.
- Delivery ratings and comments
- Carrier performance reports
- Email opens, clicks and the revenue they bring in
4.8 / 5 average delivery rating
Live in 3 simple steps
1. Connect
Install the app for Shopify, WooCommerce, Shoptet or Upgates, or use the API.
2. Brand it
Add your logo and colors, and adjust the email copy. Ready-made templates get you started.
3. Go live
Turn on notifications. From then on, every new order is tracked and your customers are kept informed.
See it on your own store
Book a 30-minute demo or start your free trial today.